EWSA (Energy, Water and Sanitation Authority) has as mission to create conditions for the provision of sufficient, safe, reliable, efficient, cost-effective and environmentally appropriate energy, Water and Sanitation services to households and to all economic sectors on a sustainable basis. EWSA has a vision of contributing effectively to the growth of the national economy and thereby improve the standard of living for the entire nation in a sustainable and environmentally sound manner.


ENERGY POLICY AND STRATEGIES

Energy is an essential requirement for the economic development of Rwanda and for the provision of services to its population in schools, health facilities and administrative offices. It will drive the development of industries, businesses and it will power the communication infrastructure.

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WATER AND SANITATION  POLICY

Water supply and sanitation (WSS) affect broad areas of human life. The provision of adequate WSS services plays a crucial role in preventive health care and is more generally a pre-requisite and indicator for socioeconomic development.

Providing access to at least basic water supply and sanitation services is in the public interest and should be affordable for the entire population. While the primary responsibility for WSS services provision rests with local governments and the Utility,

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CONNECTING THE CUSTOMER

EWSA supplies electricity and water in accordance with different consumption patterns and categorization of Customers.   Customers are categorized as follows:  Premises (Residential and Public Services) Diplomatic Service and  Industries. Read more... CHANGE ADDRESSES  Customers need to inform the company in case of change of address. This is because customers who change address need a new contract since the recorded subscription number on their contract refers to the installation at their premises.  The customer will need to write a formal letter addressed to the Customer Service of their respective Branch requesting the transfer, the subscription number of the new premise they intend to occupy, their name and the intended date when consumption is expected to commence.

• Customer charter
  
  
• Tarrifs and charges
  
  
• NewsLetter
  
  
• Web Garelly
  
  
• Electricity supply interruptions

Energy, Water and Sanitation Authority “EWSA” introduces the new electricity tariff for all industries.

The consumptions of our industrials customers will be calculated based on the following range:

Time Of Use Tariffs (Excluding VAT)
Time	Rwf/kWh	Increase (Deacrease
7h00 - 17h00	105	0%
17h00 - 23h00	140	33%
23h00 - 07h00	80	-24%

This will help industries to be more competitive in terms of reducing cost of electricity and give them opportunities to the regional market. This tariff will give Industrial Customers a privilege to choose freely what range of tariff preferred to minimize the production costs.

The implementation of the new tariff structure is effective from 1st May 2012.

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CELEBRATION OF WORLD WATER DAY 2012

World Water Day (WWD) is celebrated every year on 22nd March. The 2012 WWD marks the 20th World Water Day – an annual day declared by the United Nations that underscores water’s importance in our daily lives and our future.

This international event aims to draw attention to the importance of fresh water and to encourage the sustainable management of water resources, by highlighting a particular aspect of water. The theme chosen for 2012, “Water and food security”, seeks to further explore these two closely-related concepts, and the lack of which is causing severe crisis in increasingly more areas across the world.

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Energy – The Opportunity in Rwanda

The aim is to increase generation, improve transmission and distribution, diversify the energy sources to reduce costs and elaborate a very conducive legal and regulatory framework

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